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Regional service changes for Thanksgiving

Waterloo Region – Here is the list of Region of Waterloo service changes for Thanksgiving Day on Monday, October 9.

What’s open on October 9: 

  • Regional of Waterloo Customer Service line open 24/7 at 519-575-4400
  • Grand River Transit (GRT) will operate on a holiday service schedule. Holiday service is noted on all route schedules. GRT customer service is available at 519-585-7555 (24/7) or in-person at:
    • 105 King St. E., Kitchener | 9:30 a.m. to 5 p.m.
    • 35 Ainslie St. S., Cambridge | 9:30 a.m. to 5 p.m.
      • Note that customer service will be closed for lunch from approximately 1:30 - 2:30 p.m.
    • GRT Operations Centre at 250 Strasburg Rd., Kitchener, will be closed

What’s closed on October 9:

  • Cambridge and Waterloo waste sites will be closed for residential drop-off.
  • All Regional administrative offices (99 Regina in Waterloo, 150 Frederick in Kitchener, 150 Main in Cambridge, airport administrative offices)
  • Employment Services/Welcome Spaces (99 Regina, 150 Main, and 20 Weber)
  • Region of Waterloo libraries
  • Home Child Care offices are closed. For urgent issues, call 519-575-4400 and ask for Home Child Care.
  • Sunnyside Home reception and administration will be closed.
  • Sunnyside Wellness Centre will be closed.
  • Community Alzheimer Day programs in Kitchener, Waterloo and Cambridge day programs will be closed. Overnight stay respite remains open.

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