Region of Waterloo services impacted by the Rogers internet and phone outage

As Rogers network services are gradually restored and our impacted services continue to come back online, we expect there may be some intermittent delays.

If you are paying for any fees, we recommend bringing cash as a back up.

We will be monitoring for any ongoing impacts to our services. We will provide any updates here and on Twitter (@RegionWaterloo).

The Service First Contact Centre is open. Call volumes are high so you may experience a wait time. If your inquiry is not urgent, please contact us on the next business day.

Grand River Transit

Buses and trains are running as scheduled.

EasyGO trip planner and real time departure information may experience intermittent delays as services continue to be restored.

Use third-party trip planners, call (519-585-7555), text your stop number to 57555 or nextride.GRT.ca for schedule info.

Debit and credit at fare vending machines and customer service locations may experience intermittent delays as services continue to be restored. We recommend bringing cash as a back up for payment.

MobilityPLUS trips being delivered as scheduled. MobilityPLUS notifications and online booking may experience intermittent delays as services continue to be restored.

Follow Grand River Transit on Twitter (@GRT_ROW) for updates.

Region of Waterloo Museums

All are open for regular hours.

Debit and credit payments may experience intermittent delays as services continue to be restored. We recommend bringing cash as a back up for payment.

Region of Waterloo Libraries

All branches are open for regular hours. WiFi is not available at any branches at this time.

Debit and credit payments may experience intermittent delays as services continue to be restored. We recommend bringing cash as a back up for payment.

Region of Waterloo International Airport

Flights are not impacted.

Please arrive early and be patient.

Debit and credit payments may experience intermittent delays as services continue to be restored. We recommend bringing cash as a back up for payment.

Public WiFi is partially restored at this time.

Visit the Airport’s website and follow on Twitter (@FlyYKF) for updates.

Waste

Transfer stations in Cambridge and Waterloo are open for regular hours. Debit and credit payments may experience intermittent delays as services continue to be restored. We recommend bringing cash as a back up for payment.

Curbside collection is not impacted. Set your items out for 7 a.m. on your regular collection day.

Welcome Spaces

Welcome Spaces will be open on Monday following regular hours of operations and services.

Public Health

The COVID-19 dashboard refresh normally scheduled for Fridays is expected to occur on Monday.