City to integrate smart technology into water meters; Phase 1 set to begin mid-October

Cambridge, Ontario. October 12, 2018...  The City of Cambridge will be launching a project to install new smart technology into residential and commercial water meters throughout the city. Phase 1 of the project will see the replacement or retrofit of 1,283 meters in the areas of West Preston and West Galt.

The new smart meters will utilize an advanced metering infrastructure (AMI) system to provide remote meter reading, data analysis and alerts for possible leaks or flow issues. This real- time data will help ensure bill accuracy, and allows City staff and residents the ability to detect potential issues and avoid unnecessary water costs.

“This is an exciting project for the city,” says Michael McGann, Director of Public Works. “We are committed to finding innovative practices to enhance our business operations and serve our residents better. Integrating smart technology with our water operations is just one more way we are using data to drive us forward.”

Phase one is anticipated to run until mid-December. The remainder of the installations will be completed during phase two, starting next spring. Residents in the first phase of this implementation will be notified by mail when installations will be happening in their area. After receiving their notification, residents can easily book an installation date and time online or by phone.

The City has hired KTI Utility Services to carry out the phase one installations and would like to advise residents that all KTI employees will be wearing a uniform, identification badge, and will be driving a vehicle displaying the KTI company name and logo.

A new web-based system will allow customers to track their daily water use and learn about strategies for saving water and reducing their utility bill. This online tool will be activated towards the end of the installation project.

For more information on the smart meter project, including maps of the Phase 1 implementation areas, visit www.cambridge.ca/smartmeters. 

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Primary Media Contact:
Shawn Falcao
Manager of Corporate Communications
Office of the City Manager
City of Cambridge
falcaos@cambridge.ca