Property Tax Deferrals for Homeowners

You can use any of the following payment methods to pay your property taxes with the City.

All payments must be received by 4:30 p.m. of the payment due date. Penalty fees are applied on the first day of default and again on the first day of each following month until paid. If you have small balance arrears on your account, it could be the result of late payment.

Please note: When making a payment to your property tax account, please use the full 19 digit roll number (starting with 2629), the roll number is located on the top right of your property tax bill. The roll number is a record of property subject to property tax within a given jurisdiction and is your account number when making a payment to your property tax bill.

Make a payment online with your credit card:

We accept payments using Visa or MasterCard through our online service provider, Paymentus. A convenience fee applies for credit card transactions. Please be advised that it may take up to two business days for online payments to be processed.

Pay Online

By mail

You can mail a cheque, made payable to the City of St. Catharines, to:

Citizens First
City of St. Catharines
50 Church St.
PO Box 3012
St. Catharines, ON L2R 7C2

In-person payment or drop off

You can pay by cheque, cash or debit in-person at our Citizens First customer service desk on the second floor of City Hall during regular business hours. You can also deposit your cheque in the after-hours deposit box at City Hall, located at the James Street entrance. Do not deposit cash.

With your financial institution

You can have your Canadian financial institution (banking provider) submit your property tax payments for you. Contact your bank for more information or to help get you set up with this option.

Telephone

You can pay your property taxes by calling the telephone banking number found on the back of your personal Interac card and following your bank's instructions over the phone.

Online Banking

You can pay your property taxes through online banking. Contact your banking provider to help you set up this option. Please allow sufficient time for your bank to forward the payment to the City when using this option. Depending on your bank service provider the name for the payee can vary from City of St. Catharines, St. Catharines Property taxes or St. Catharines taxes. You will need to enter the full 19-digit property roll number as the account number after adding the payee to make a payment to your property taxes via this method.

Pre-authorized payments

You can set up a pre-authorized debit payment plan with the City. Learn about the installment plan and monthly plan options available and how to sign up with our Pre-authorized Debit Agreement Form. You can complete this form completely online as long as you fill out all required fields and upload a copy of your VOID cheque.

Property tax installment due dates are on the last business days of February, April, June and September. We mail property tax bills at least 21 days before each installment due date.

2026 installment dates:

• Property tax Interim billing installment 1 due date: Feb. 27, 2026
• Property tax Interim billing installment 2 due date: April 30, 2026
• Property tax Final billing installment 1 due date: June 30, 2026
• Property tax Final billing installment 2 due date: Sept. 29, 2026

You can choose to receive your property tax and water utility bills from the City electronically.

This environmentally friendly option helps save paper and lets you access your property tax and water bill information anytime and anywhere with just a few clicks! You can also access property tax installment dates, assessments, water consumption usage and transactions.

Have you overpaid your property tax account? Request a refund of your credit balance.

1. Property Tax Deferral Program for Seniors and Individuals with Disabilities

We offer a Property tax deferral program for eligible seniors and individuals living with disabilities. The program allows participants to defer tax increases for the current year for increases over a minimum of $200 from the previous year.

Find out more

2. Older Homeowner Property Tax Increase Deferral Program

Older adults can apply for a property tax increase deferral through the City's Older Homeowner Property Tax Increase Deferral Program. This initiative allows eligible homeowners to defer any year-over-year increases in the City portion of their property taxes, providing financial relief for those on fixed incomes who may be impacted by rising costs.

Find out more

The City and other levels of government offer tax rebate and assistance programs for eligible individuals and organizations.

Cancellation, reduction and refund of property taxes

Residential property owners and commercial/industrial property owners can apply for cancellation, reduction and refund of property taxes with the City.

Rebate for charitable organizations

Eligible charitable organizations registered with the Canada Revenue Agency (CRA) and paying commercial/industrial taxes on the property they are occupying can apply for a property tax rebate with the City.

To be considered for a rebate, you must complete your application and file it on or before Feb. 28, for the prior tax year.

Grants for ethno-cultural organizations

Eligible ethno-cultural organizations can apply for a Transitional Grant for Ethno-cultural Organizations with the City. The grant amount is 50 per cent of the City's portion of property taxes.

Eligibility

An organization is qualified to receive a grant if it meets all the following criteria:

• Is based and active in St. Catharines
• Is a charity in good standing within the meaning of the Income Tax Act with a registration number issued by the CRA or a non-profit organization
• Owns and operates the subject property for the purpose of an ethno-cultural centre
• Demonstrates sound financial and organizational management practices
• Has a mandate to promote public understanding and awareness of ethno-cultural traditions, legacies, language, arts and trade
• Provides programming or services that are open to the public and publicized city-wide
• Is up to date with payment of current property taxes

Definitions

An eligible property is a real property owned and operated by an eligible organization for the purposes of providing an ethno-cultural centre.

An ethno-cultural centre is a facility that houses activities and programming for the purpose of promoting and sharing specific cultural legacies, and facilitating communication and understanding of a distinct culture, language, arts and trade through open access and community-wide publicity.

Application and approval process

Eligible organizations must apply on an annual basis. We accept applications on or before Feb. 28 for the prior tax year. You must provide a completed application to the City each year.

You must submit your application no later than 4:30 p.m. on the last business day of February. Our staff will confirm your eligibility and inform you of approval by mail within 30 business days.

Niagara Region property tax assistance information

Learn about other property tax relief programs with Niagara Region and other levels of government.

Each year, municipalities decide how much funds they need to raise from their property taxes to pay for services. They determine the tax rate based on that amount. St. Catharines property tax rates are set by City Council each year. Rates are determined by balancing the needs for programs and infrastructure with the financial requirements of the City and revenue streams.

The City and Niagara Region independently determine the tax rate for each property tax class. The Province of Ontario sets the education tax rates for all properties within the province. The combined taxes collected by the City (municipal, regional and educational) fund various projects with the City of St. Catharines, Niagara Region and provincial education.

2025 tax rates

On March 17, 2025, City Council finalized the combined property tax rate for 2025. The combined rate, which blends City, regional and provincial education rates, is a part of the normal budget process that takes place annually. This finalized rate is used to generate tax bills for the current year.

Most properties in St. Catharines are taxed under the urban rate, which includes allotments for streetlights and transit. You can calculate the total tax amount owed for the year by multiplying your assessed value by your property's tax rate, then adding any local improvement levies to the amount. You can find local improvement levy amounts on your final tax bill.

Try our Property Tax Calculator to learn more.

2025 Business Improvement Area (BIA) tax rates

Some properties, located in Business Improvement Areas (BIAs), pay an additional BIA tax rate. Currently this only applies to the Downtown Association.

View answers to some of the more commonly asked questions about property taxes in St. Catharines.

Where can I view my property tax bill?

We mail all tax bills to property owners. You can also view your tax bills online by signing up for e-billing. Our e-billing service securely stores residents' tax and water accounts information and bills in one convenient online location.

How do I request a Property Tax Statement?

You can request a Property Tax Statement in one of two ways:

• In person: Visit the Citizens First counter on the 2nd floor of City Hall.
• By phone: Call Citizens First at 905-688-5600.

Important Information:

• Property Tax Statements are available to current property owners only.
• The 2026 processing fee is $16.95 for each statement.
• Statements include current account activity. If you have recently made a payment, it will appear on the statement 24 hours after the payment is applied.
• Each statement shows the current year plus the previous three years, including billing due dates and payment dates.

Please note: A Tax Statement is not the same as a Tax Receipt.
If you need a Tax Receipt for income tax purposes, please submit a Tax Receipt Request online or contact Citizens First for assistance.

Where does my tax money go?

We use property tax revenue to fund a variety of government programs, operations and services.

We use revenues from the City's portion to fund:

• Fire Services
• Parks
• Transit
• Recreation programs
• Snow removal
• Libraries
• Pools
• Senior centres
• Street lighting
• Contributions to capital projects, such as road and storm sewer repair
• And more

Niagara Region uses the regional tax portion to fund:

• Police services
• Public housing
• Niagara Peninsula Conservation Authority
• Capital projects
• Waste management
• Regional transit
• And more

The Province of Ontario uses the educational tax portion to fund school boards in Niagara.

How are property taxes calculated and who is responsible for setting rates?

Property taxes are based on the tax rate as it applies to the assessed value of a home or property. The Municipal Property Assessment Corporation (MPAC) generates a current value assessment for all properties. This assessment is used to generate property tax amounts. The total amount of taxes collected depends on the City's revenue needs and not on the value of the properties assessed within the City.

Combined tax rate

A combined tax rate of municipal, regional and educational taxes is multiplied with the current value assessment to determine a property's property tax value. Within the combined rate, the City and Niagara Region independently determine the tax rate for each property tax class. The Province of Ontario sets the educational tax rate for all properties in the province.

Calculation example

As an example, the calculation for the average residential home in St. Catharines, valued at $258,000 with the finalized 2025 property tax rate of 1.774882% would be:

$258,000 x 1.774882% = $4,579.20

Levies

Beyond City, regional and educational tax rates, there are several items included in your finalized tax bill. These are called levies. Applicable levies include the Infrastructure Levy, Hospital Levy and Region Waste Management Levy. Each is included as small portions of the blended tax rate.

The City sets the Infrastructure and Hospital Levies. The Infrastructure Levy addresses the infrastructure deficit and directs extra funds to upgrade roads, parks, playground equipment and traffic lights not already funded in the base budget. The Hospital Levy addresses City capital costs of funding the new St. Catharines Hospital Site.

Are property taxes going up in 2025?

Yes, they are. City Council approved a 2.85 per cent increase (a $49.56 increase for the average homeowner) to the City's portion of the property tax bill. When combined with the approved increase from Niagara Region and the Province of Ontario's educational tax portion, the combined tax rate increased by 5.51 per cent in 2025.

What will that cost me?

The finalized 5.51 per cent increase will see the average residential homeowner, with a home assessed at $258,000 in value, pay a total of $4,579.20 in 2025. This represents a $237.59 increase from 2024. Of that increase, $49.56 is directed to the City.

When will the Municipal Property Assessment Corporation be reassessing my property value?

Learn more about the Municipal Property Assessment Corporation's assessment update cycle.

Why is the 2025 tax rate finalized in May?

The 2025 Tax Rate Report, passed by Council on March 17, 2025, follows the normal municipal budgetary process. The report combines the rate set by the City during its budget process with the rates set by Niagara Region and the Province of Ontario.

City tax rates are determined by the revenue required to fund the City's operating budget. Through the Budget Standing Committee, the City generates its portion of property tax rates. The City finalized its rate with the passing of the 2025 to 2026 Multi-Year Budget readoption at City Council on November 21, 2024.

A finalized combined (or blended) rate could not be generated until Niagara Region and the Province of Ontario finalized their rates for 2025. The Province finalized the education portion of property taxes on November 1, 2024 and Niagara Region finalized the regional portion on February 20, 2025. After these rates were finalized, the City was required to ratify a combined rate for 2025 property taxes.

How can the City already issue interim property tax bills before the tax rate is finalized?

The interim tax bill produced annually at the end of January is for the first half of the year's taxes. The amount levied is based on 50 per cent of your property's taxes for the previous tax year, allowing the City to send out interim bills while we await rates from Niagara Region and the Province to generate the finalized tax rate.

Your final tax bill will be based on your 2025 phased-in assessment value and will reflect any changes in municipal taxes and educational taxes. Final tax installments may be larger than interim property tax bills that were issued in the first half of the year.

Installments

We collect property taxes across four installments every year from homeowners, except for those on a monthly pre-authorized payment schedule. This means we must often issue bills before Niagara Region and the Province have approved their portions of the tax rate.