Records & Information Management

The Records & Information Management Unit is responsible for setting policy and procedures regarding the handling, use, preservation, and disposition of the Service's information assets. This includes setting retention schedules for Service records, providing storage for maintenance of inactive records, safe preservation, and accessibility of archival records.

Contact & Location Information

Records Customer Service
905-688-4111, option 3, extension 1024400

Privacy and Access
905-688-4111, option 3, extension 1024560

Insurance Requests
905-688-4111,option 3, extension 1024565

5700 Valley Way
Niagara Falls, Ontario L2E 1X8

Fax: 905-358-6112

Office Hours:
Monday to Friday 8 a.m. to 4 p.m.

  • 1 District - 198 Welland Ave., St. Catharines (Monday to Friday 7 a.m. to 8 p.m.)
  • 2 District - 5700 Valley Way, Niagara Falls (Records CounterMonday to Friday 8 a.m. to 4 p.m.)
  • 2 District - 5700 Valley Way, Niagara Falls (Front Deskopen 24/7)
  • 3 District - 5 Lincoln St., Welland (Monday to Friday 7 a.m. to 8 p.m.) ( As of Monday June 9th, 3 District is closed to the public for renovations)
  • 5 District -650 GilmoreRd., Fort Erie (Monday to Friday 8 a.m. to 3 p.m.)
  • 6 District - 501 Fielden Ave., Port Colborne (Monday to Friday 8 a.m. to 3 p.m.)
  • 8 District - 45 Clarke St., Grimsby (Monday to Friday 8 a.m. to 2:30 p.m.)

Product

Fee

Property Damage or Loss Report

$73.45 (each) - includes H.S.T.

Motor Vehicle Collision Officer Notes & Witness Statements

$56.50 (each) - includes H.S.T.

Police Record Check(Paid Employment) - PCRC, PCRJMC, PVSC

$55.00

Police Record Check(Volunteer) - PCRC, PCRJMC

Free (effective April 1st, 2022)

Police Record Check(Volunteer) - PVSC

$25.00

Police Record Check(Unpaid Student Placement) - PCRC, PCRJMC, PVSC

$20.00

Record SuspensionApplication (Local Police Record Check)

$75.00

Fingerprints (in certain circumstances)

$25.00

Fingerprint & Photograph Destruction Request

$75.00

The main categories of criminal offences in Canada are summary conviction offences and indictable offences. Summary offences are less serious and indictable offences are more serious. Many offences can be prosecuted as either a summary offence or an indictable offence — the Crown prosecutor makes this choice. These offences are called dual offences or hybrid offences. Examples of the different categories of offence types are (but are not limited to):
  • Indictable offences– fingerprinted under Section 2 of theIdentification of Criminals Act– Murder, Assault Bodily Harm, Impaired Driving Causing Bodily Harm, Break Enter and Theft (re: dwelling house), etc.
  • Summary offences– not fingerprinted – i.e. Transportation Fraud, Trespassing by Night,Cause a Disturbance, etc.
  • Hybrid offences– considered an indictable offence for the purposes of applying Section 2 of theIdentification of Criminals Act– Public Mischief, Obstruct Police, Careless Storage of Firearm, Sexual Interference