Wheelchair and mobility assistance is available to you through the airlines operating at the airport. To pre-arrange this service, please notify your airline or travel agent when booking your flight. Your airline can provide information on:
Visit our airline page for contact information.
Automated Teller Machine (ATM)
Location: Main Air Terminal Lobby
Currency: Canadian
Locations:
Location: For items lost in the Main Air Terminal Building, Domestic Arrivals Building or Parking Lots
Telephone: 519 575-4781
Passengers who have lost an item in the terminal buildings, parking lots or at security should report the missing item to the airport’s Lost and Found Department located at the Information booth in the main terminal or by calling 519 575-4781. Items are securely stored in the Lost and Found office for 30 days and then donated or disposed of.
Please note, the Information Booth cannot assist with lost passports, or items left on airplanes (including lost luggage).
Lost passports are turned over to Canadian Border Service Agency.
Lost or damaged luggage or missing items left onboard is the responsibility of each airline. Please contact your airline directly.
Be prepared to show identification when picking up a lost item. You must be able to describe a lost item in detail.
Location: For items left on board aircraft and lost luggage, contact your Airline directly
Stockyards Beverage Co.
Location: Main Air Terminal - Departure Lounge
(Valid boarding pass required for entry)
Hours: Open daily for all departing flights
Description: Licensed sit-down dining area, plus grab and go options
Waterloo Wellington Flight Centre - Runways Cafe
Location: Short walk from the Main Air Terminal
Hours: Monday to Saturday - 8 a.m. to 3 p.m.
Description: Licensed sit-down dining area or take-out
Telephone: 519-648-2211
Website: www.wwfc.ca/runways-cafe
Wireless Internet Access (Wi-Fi) - Free
Log in Instructions:
