RWL-2-GO: Library App

  1. Tap the Menu (3 horizontal bars) in the lower right corner.
  2. Tap Add an Account
  3. Sign in with the Library card number and PIN of the account you want to add.
  4. Tap on name to switch between accounts

If you want to add more accounts, swipe right on the names until you see Add an Account and repeat the steps above

The initials in the upper right corner of the app show the active user.
  1. Tap on the initials.
  2. Tap on the user whose account you wish to access.
  3. The initials will have now changed to reflect that person. Any changes or registrations you complete will be for that user.

Repeat each time you wish to switch users. 

This is easiest if each family member has a library card. To register:
  1. Make sure you have the correct account active.
  2. Search for the program you wish to attend and click Register.
  3. The app will automatically fill in your personal information. Answer any registration questions and tap ‘Next.’
  4. Review the information, and tap ‘Confirm Registration’ 

If you want to register more than one family member, switch users. Then repeat the steps. 

  1. Make sure the account you wish to remove is the active account.
  2. Tap the Menu (3 horizontal bars) in the lower right corner.
  3. Select Log Out.

The account will no longer display or be accessible in the app. 

RWL-2-GO is the official, RWL-supported, app and is the version library members should use. The library no longer supports the old app

We recommend you switch to the new app as soon as possible to guarantee uninterrupted service. Also, the new app offers more features and functions, and provides a more seamless experience. 

This can sometimes happen if your device’s operating system needs updating. To fix this issue, go into your Settings and follow the steps to update your operating system. Restart the app and check again. You should find the holds and checkouts now match. 

There is a currently a timeout problem for patrons who have large numbers of checkouts or holds. If this issue happens to you, please contact Library Headquarters for help.