Updating a Request

To update a paid duty request, you need to:

  1. Login to the application and locate the request using the search tools
  2. In the search results click either the Request Number at the left of the entry or the view button at the right. The request will open for review.

    Search result with request number and view button highlighted

To modify the request, use the Update option in the request menu. You will move to the update screen where you can make edits to the request. Here you can:

Once complete, select the “Save” button at the bottom of the interface to complete the process.

update screen

Please note

The changes made after the contract is created do not update in the contract

Any changes to a request will also require a comment to explain the edit. These comments are logged and available for review in the "Comments" section. Enter your comments in the box provided at the bottom of the request before saving your updates.

Modify the Date and Time of a Request

To adjust the dates and times of a request, you can adjust the following fields on the "Update" screen:

  • Start date
  • End date
  • Time fields

If the request includes multiple dates there will be one set of fields for each date in the request.

Update screen with dates and times highlighted

Delete a Requested Date

To cancel a date within a request, select the “Yes” checkbox under the "Cancelled" section for that date. Dates that are cancelled cannot be restored, but you can add a new date with the same information if a date is removed in error.

Update screen with cancel section highlighted

Edit Requested Resources

To edit the requested resources, you can adjust the values in the “Requested Numbers” section. Changes to these values are common as members of the public may not be aware of the appropriate resources needed for the size and type of event. Your organization's policies may determine minimum values in certain circumstances – you will receive a warning message if your values don’t meet these requirements.

Update screen with requested number highlighted

Add Additional Dates 

To add additional dates to the request, you can use the "Add" and "Copy" date functions at the top right of the "Update" screen. Adding a date will allow you to specify dates, times and resources required. Copying a date will duplicate the information in the copied block which can then be modified as required.

Update screen with the add date buttons highlighted