Invoices
Invoices will appear in the invoice list only when certain requirements are met. If upfront payment is requested then the option to create an invoice will become available as soon as the contract is created. In most cases, this invoice will be paid as part of the contract approval process. These invoices will appear in the list automatically.
If upfront payment is not required then you will have to create an invoice manually. This can only be done once officers submit their time sheet for the event.
Using the invoice tools to the right of your invoice, you can:
- Make a payment by cheque
- Adjust an invoice
- Send a payment request or paid notice
- View or cancel an invoice
Review invoices
To review the invoices attached to a paid duty request, you need to:
- Login to the application and locate the request using the search tools
- From the search results, select either the request number at the left of the entry or the "View" button at the right
The request will open for review. In the "Requests" menu, select the “Invoices” button.
This will take you to the "Invoices" list where you can manage your invoices. Note that for most requests there will be only one entry.
For some requests you may also see a note telling you that the event is ready to be invoiced, in which case you will need to create the invoice.
If no invoice is present and you don’t have the option to create one, then the application may be waiting on the event date or for officers to complete their time sheets.