Mobile Benefits Hubs

Life is expensive

Attend a Mobile ID and Benefits Access Hub to learn about tax credits and benefits, and for help with getting or replacing identification, applying for the Canada Learning Bond and more!

Watch a video to learn more about the services available at a Mobile ID and Benefits Access Hub.

Find a Mobile Hub near you

How can a Mobile Hub help?

Did you know that there are more than 40 government credits and benefits that could boost your income, like the Canada Child Benefit, GST credit, and more? However, accessing these benefits can feel like going through a maze.

It’s hard to know what you might be eligible for and how to apply. To unlock benefits, you need to file your taxes, even if you have low income or no income. You may also need a Social Insurance Number and other identification, like a birth certificate.

All of this can feel impossible to do, but Mobile ID and Benefits Access Hubs can help make it easy.

What do you need to bring to a Mobile Hub?

What can I do at a Mobile Hub?

At a Mobile ID and Benefits Access Hub, you can:

1. Get or replace identification such as Social Insurance Numbers (SIN), Ontario Health Card, Photo Card and Driver's Licence, and birth certificates. (see what to bring with you)

2. Open a free RESP and access the Canada Learning Bond for your child (see what to bring with you)

The Canada Learning Bond is a free grant from the federal government for post-secondary school. Eligible children can receive up to $2,000, deposited into a Registered Education Savings Plan (RESP) account.
We will have bank(s) onsite to open an RESP account and apply for the Canada Learning Bond.

3. Free tax filing (some events)

See event details below for where tax filing will be offered and for how to register for tax filing at an event. You will be advised which documents to bring with you.
Learn more about free tax filing, who is eligible to file their taxes for free at a CVITP tax clinic, and about which documents to bring with you.

4. Learn about benefits that can boost your income, such as the Canada Pension Plan/Old Age Security, Canada Child Benefit, Canada Workers Benefit, Disability Benefits, and more!

5. Sign up for the new Canadian Dental Care Plan (CDCP). The CDCP will help pay a portion of the cost for a wide range of oral health care services. Eligible seniors, children under 18, and adults with a valid Disability Tax Credit certificate who have received a letter in the mail from the government of Canada can get help at a hub to sign-up for this benefit. Bring your Social Insurance Number and the letter to the hub.

Have you missed a Hub event and need help with getting a birth certificate or other identification?

Whitby, Oshawa and Clarington: Identification (ID) clinics for birth certificate applications are held from 8:30 to 11 a.m. on the last Monday of each month at John Howard Society (JHS) offices in Durham Region. Please bring a completed Birth Certificate application and proof of income to the ID clinic for help with getting a birth certificate.

Ajax and Pickering: Community Development Council Durham (CDCD) holds identification clinics every Thursday for Ajax/Pickering residents who have low income. To book an appointment for ID replacement, call 905-686-2661, ext. 147, or email outreachservices@cdcd.org.

Uxbridge, Scugog and Brock: North House offers year-round ID replacement for birth certificates and Ontario Photo Cards. For assistance with ID replacement, please contact a service navigator at 289-640-1929 or 705-432-8654, ext. 103.

Download a poster with the details of the Spring 2026 ID Hub Events

Mobile ID and Benefits Access Hub Event Details

Please check here for details on our Spring Hub events! Hubs will take place at a variety of locations throughout Durham in April/May, 2026.

Learn about the specific services available at Spring Hub events

At the Hubs, attendees can get help with	Hub Locations
Opening Registered Education Savings Plans (RESP) and applying for the Canada Learning Bond (CLB)	All hubs
Getting/replacing Social Insurance Numbers (SIN)	All hubs
Getting/replacing Ontario Driver's License, Health Card and Photo ID	All hubs except Cannington
Learning about/applying for some benefits	All hubs - Service Canada can help with Canada Disability Benefit and Canadian Dental Care Plan applications
Filing taxes	*All hubs (We are still confirming volunteers for some locations)
Birth Certificate application	All hubs
Community Volunteer Income Tax Program (CVITP) & Benefits Outreach – Will provide general tax and benefit information	All hubs
Accessing food/learning about food banks	All hubs
Learning about the Social Services Department	All hubs
Learning about the Health Department	All hubs
Learning about Durham Region Transit	All hubs
Learning about Durham Community Health Centre's Primary Care Mobile Clinic	All hubs except Cannington
Learning about the Welcome Centres and services for newcomers	Oshawa and Bowmanville
Learning about Community Development Council Durham	Ajax and Pickering

Location	Date	Time
Pickering Public Library 1 The Esplanade South, Pickering *Tax filing available by appointment - Please check back for a registration link	Tuesday, April 14, 2026	1 - 6 p.m.
Brock Community Health Centre 39 Cameron Street West, Cannington *Tax filing available by appointment - Please check back for a registration link	Wednesday, April 22, 2026	1 - 6:30 p.m.
Ajax Public Library 55 Harwood Avenue South, Ajax *Tax filing available by appointment - click below to register: Tax Filing Appointment - Ajax Public Library	Wednesday, April 29, 2026	1 - 6 p.m.
Oshawa Public Libraries 65 Debwewin Miikan (formerly 65 Bagot Street), Oshawa *Tax filing available by appointment - click below to register: Tax Filing Appointment - Oshawa Public Libraries McLaughlin Branch	Thursday, April 30, 2026	1 - 6 p.m.
Clarington Library, Museums & Archives 163 Church Street, Bowmanville *Tax filing available by appointment - click below to register: Tax Filing Appointment - Clarington Library, Museums & Archives	Wednesday, May 6, 2026	1 - 6 p.m.
Whitby Public Library 405 Dundas Street West, Whitby *Tax filing available by appointment - Please check back for a registration link	Thursday, May 14, 2026	1 - 6 p.m.

For more information about upcoming events, email LivingwithLowIncome@Durham.ca.

What do you need to bring to a Mobile Hub?

Get or replace identification: Social Insurance NumbersService Canada will be onsite to issue Social Insurance Numbers (SIN). Please bring:Primary ID (e.g., Birth Certificate, Certificate of Canadian Citizenship, etc.); andAny other original forms of federal or provincial ID you may have (e.g., passport, driver’s license).Visit Social Insurance Number – Apply - Canada.ca to learn more about what to bring to get your SIN.If you are a newcomer to Canada and want to apply for a Social Insurance Number:Note: All documents submitted with your SIN application must be in English or French. If the document is not in English or French, it must be translated. You must submit:the original document in the original language, andthe translated version of the document, andan attestation from the person who completed the translation if they are Canadian certified translator, oran affidavit from the person who completed the translation if they are a non-certified translatorLearn about which documents you need to apply for a SIN as a newcomer to Canada, based on your personal situation: Social Insurance Number – Apply, update or obtain a SIN confirmation - Canada.caGet or replace identification: Birth CertificatesHelp will be onsite to apply for Birth Certificates. You must know information about the birth registration (e.g., names, city of birth, and other birth information).Please bring proof of income (i.e. bank records, pay stub, etc.) with you to the Hub.You will also need the name and contact information of a person who consents to act as a guarantor to verify your identity and information. Learn who can be a guarantor here: Choosing a guarantor for a birth certificate | ontario.caGet or replace identification: Ontario Health Card, Driver's Licence and Ontario Photo CardServiceOntario will also be present to help with services for the Ontario Health Card, Ontario Driver’s Licence, and Ontario Photo Card and other services provided by the Government of Ontario. For further information, please visit: ontario.ca/page/serviceontario.Open a free RESP and access the Canada Learning Bond for your child. To apply for the Canada Learning Bond at a hub, please bring Social Insurance Numbers (SINs) and other ID for both the child and the parent/caregiver. For the parent/caregiver, this can be valid photo ID (excluding health cards); for the child, it can be a Birth Certificate. Free tax filingSee event details below for where tax filing will be offered and for how to register for tax filing at an event. You will be advised which documents to bring with you. Learn more about free tax filing, who is eligible to file their taxes for free at a CVITP tax clinic, and about which documents to bring with you.Sign up for the new Canadian Dental Care PlanCanadian Dental Care Plan (CDCP) – The new CDCP will help pay a portion of the cost for a wide range of oral health care services. Eligible seniors, children under 18, and adults with a valid Disability Tax Credit certificate who have received a letter in the mail from the government of Canada can get help at a hub to sign-up for this benefit. Bring your Social Insurance Number and the letter to the hub.

Have you registered to file your taxes at a Hub location? Learn what you need to bring with you

Mobile ID and Benefits Access Hubs offer tax filing through the federal Community Volunteer Income Tax Program (CVITP).To register for a session, you must have a modest annual income and simple tax situation.Income thresholds:Family size - 1 person: $40,000Family size - 2 people: $55,000Family size - 3 people: $60,000Family size - 4 people: $65,000Family size - 5 people: $70,000Family size - more than 5 people - $70,000, plus $5,000 for each additional personWhen is a tax situation simple? A tax situation is considered simple if an individual has no income or if their income comes from:EmploymentPensionBenefits such as Canada Pension Plan, Disability, Canada Child Benefit, Employment Insurance or Ontario WorksRRSPSupport paymentsScholarships, fellowships, bursaries or grantsInterest (under $1,000)When is a tax situation not simple? A tax situation is not simple when an individual:Is self-employed or has employment expensesHas business or rental income and expensesHas capital gains or lossesFiles for bankruptcyIs completing a tax return for a deceased person

Learn about free tax clinics in Durham