Durham Community Housing Directives set out local rules under the Housing Services Act, and the responsibility of community housing providers under their service agreements with us.
Rent-geared-to-income (RGI)
- RGI 2012-06: Absence from Unit
- RGI 2020-02: Adjusted Family Net Income (AFNI)
- RGI 01-03: Annual Eligibility Reviews
- RGI 2022-02: Asset Limits
- RGI 2024-03: Durham Rent Supplement "Revised July 30, 2024"
- RGI 2020-08: Earnings Exemptions
- RGI 01-07: Income Limits
- RGI 2020-14: In-situ RGI Applications
- RGI 2020-12: Letter Templates and Forms
- RGI 2020-07: Maximum Rent and 24-Month Rule
- RGI 01-11: Minimum Rent
- RGI 2023-03: In-Year Reviews and Notice of Changes
- RGI 2019-02: Occupancy Standards and Overhoused Households
- RGI 2023-05: ODSP and CPP Disability/OAS Allowance
- RGI 2020-09: Pursuit of Income
- RGI 01-16: Regional Consent Form
- RGI 2020-10: Requests for Information
- RGI 2020-05: Social Assistance and Non-Benefit Income
- RGI 2018-04: Splitting RGI Households
DASH Wait List
- CWL 02-01: Durham Access to Social Housing (DASH) Waitlist Application
- CWL 2020-01: DASH Wait List Rules
- CWL 2019-03: Special Priority Status
- CWL 2019-02: Transfer Applications
Housing operations
- Memo 07-02: Asbestos
- Memo 11-10: Energy Efficiency and Refrigerators
- Directive 2002-10: Seniors Mandate
- OPR 2015-01: Standards - Conflict of Interest
- OPR 2015-02: Standards - Leases and Occupancy Agreements
- OPR 2015-03: Standards - Property Management
- OPR 2015-04: Standards - Number of Board Meetings and Remuneration of Directors
- OPR 2013-01: Reporting Critical Injuries of Non-Workers
- Memo 11-09: Suite Meters and Electricity Costs Charged to Tenants
Finance, funding and reporting
- FIN 2021-01: Annual Information Return (AIR) and Surplus Sharing
- FIN 2021-02: Indemnity and Insurance Coverage
- FIN 04-01: Market Rent Indices for 2026
- FIN 2024-01: Market Rent Indices for 2025
- FIN 2023-01: Market Rent Indices for 2024
- FIN 04-02: Operating Cost Indices for 2026
- FIN 2024-02: Operating Cost Indices for 2025
- FIN 2023-02: Operating Cost Indices for 2024
- FIN 2013-01: Subsidy Estimate Request
General information
- Memo 11-02: Canada Learning Bond
- Memo 09-08: Changes to Service Canada Information
- INF 2015-06: Ontario Electricity Support Program
- INF 05-02: Government Pension Income April 1, 2025 to June 30, 2025
- INF 2024-02: Rent Increase Guideline for 2025
- INF 05-03: Rent Increase Guideline for 2026
Archived and repealed directives
To obtain a copy of a repealed or archived directive or memo, please contact the Housing Services Division.